Shipping policy

Pre‑Order Policy 

Overview
Pre‑orders allow you to reserve select items before they are available for general release. By placing a pre‑order, you agree to the timelines and terms outlined below.

1. Payment

• All pre‑orders require full payment at checkout to reserve your item.
• Your card will be charged immediately.

2. Production & Shipping Timelines

• Estimated ship dates are provided on each product page. These are projections and may shift due to production or supply chain factors.
• If there is a delay of more than 2 weeks beyond the estimated date, we will notify you by email with an updated timeline.

3. Shipping of Mixed Orders

• Orders that include both pre‑order and in‑stock items will ship together once all items are ready.
• If you want in‑stock items sooner, please place a separate order.

4. Cancellations & Changes

• Pre‑orders can be cancelled or modified within 24 hours of purchase.
• After 24 hours, all pre‑orders are considered final, as production begins based on order volume.

5. Returns & Exchanges

• Pre‑order items follow the same return policy as regular items unless otherwise stated on the product page.
• Items must be unworn, unwashed, and in original condition.
• Custom or limited‑run pre‑orders may be marked Final Sale; this will be clearly stated on the product page.

6. Inventory Guarantee

• Pre‑orders guarantee your size and style before launch.
• In the rare event we cannot fulfill your order due to production issues, you will receive a full refund.

7. Communication

• You’ll receive email updates including:
  • Order confirmation
  • Production or shipping updates
  • Tracking information once shipped